The honest framing
Gambling is meant to be entertainment, not a way to make money or fix a money problem. Lizaro runs a casino and sportsbook that plenty of people use for fun without any issue at all, but the same products can become a problem for a minority of players, and it helps to know the signs before they show up in your own account. This page sets out what to watch for, what Lizaro itself offers to manage your play, and where to turn if things feel out of hand. Nothing here replaces professional advice – it's a starting point, not a diagnosis.
Behaviour that should worry you
Most problem gambling doesn't arrive as a single dramatic moment – it builds gradually, and the early signs are easy to explain away.
- Chasing losses with bigger stakes to "win it back"
- Gambling with money set aside for bills, rent or essentials
- Lying to friends or family about how much time or money you're spending
- Feeling irritable or anxious when you try to cut back
- Losing track of time once you're playing
- Borrowing money specifically to keep gambling
A short self-assessment
Answer these honestly – there's no scoring system, just a prompt to check in with yourself.
- Have you gambled longer than you planned to more than once this month?
- Have you needed to gamble with increasing amounts to get the same enjoyment?
- Have you tried to cut back and found it harder than expected?
- Do you think about gambling when you're doing other things?
- Have you hidden bets or losses from someone close to you?
- Has gambling ever affected your work, studies or relationships?
If you answered yes to two or more, it's worth reading further and possibly speaking to one of the organisations below.
The operator's deposit and time controls
Lizaro publishes self-exclusion as an account-level tool: a player can ask to be shut out of their account, and the operator is expected to honour that request rather than let the account be reopened casually. It's a blunt instrument compared with softer options like deposit caps, but it's the one confirmed control on offer, and it works best used before things escalate rather than after. If you're not sure whether self-exclusion is the right step for you, the self-assessment above is a reasonable place to start.
Support organisations
These UK-based services are free, confidential, and independent of any operator:
- GamCare – advice and support, plus the National Gambling Helpline on 0808 8020 133, free and available 24/7
- BeGambleAware – information and signposting to treatment
- GamStop – free national self-exclusion covering licensed gambling sites
- Gordon Moody – residential and online treatment programmes
Blocking software
If self-exclusion alone doesn't feel like enough, blocking software works at device level rather than account level. Gamban (gamban.com) and BetBlocker (betblocker.org, free across most platforms) both stop gambling sites loading at all, which removes the moment-of-weakness click entirely.
Taking a break
A short break doesn't need to be a big decision. Logging out for a week, removing saved payment details, or simply telling someone you trust that you're cutting back can be enough to reset the habit before it needs a formal self-exclusion request. Give it a genuine trial period rather than a single evening – most people underestimate how long the urge takes to fade.
Protecting minors
Access to Lizaro, and to this page, is restricted to people aged 18+. If a device in your household is shared with anyone under that age, parental-control software such as Net Nanny or Qustodio can block gambling content at the device level, which is far more reliable than relying on account settings alone.
Questions about this page can be sent to [email protected]. Gambling should be entertainment, not a chore.
This page is for information and marketing purposes only. We are not a casino operator, a bookmaker or an organiser of gambling. Access to this content is restricted to persons aged 18 and over (18+). We encourage you to gamble responsibly – for free, confidential support visit BeGambleAware.org.